Cancellation

We’re Sorry to Hear You’re Leaving Us.

Of course, you’re always welcome back when you’re ready! We’d really appreciate it if you could quickly answer the questions on this page so we can process your cancellation.

As always, if you have any questions or concerns, we’re always available to help you.

Please Note: If you are canceling a 6 month or 12 month agreement early your account will be debited the cancellation fee of $250 once this is submitted and if you were given a Free 6 Week Challenge, the price of the challenge listed on your agreement. We do not do membership holds/freezes for month to month agreements and need a 14 day notice prior to your billing date to do so for a 6 month or 12 month agreement. If you need your account held please email us billing@traintruepeak.com. If you are cancelling on a month to month agreement you will need to give us 30 days notice to cancel your account in order to stop your membership dues past the 30 days notice.

To Your Health,
True Peark Training & CrossFit

Name
Email
Please select the reason that best suites your reason for leaving the gym. *
Please choose the following that best describes your satisfaction with our facility ie. schedule, services and equipment. *
Everything was amazingVery satisfiedSomewhat satisfiedSomewhat unsatisfiedTotally unsatisfied
Exit Survey Experience w/ Coaching Staff *
They were great and super helpfulThey were goodThey were OK.They were unsatisfactoryThey were completely unsatisfactory.
On a scale of 1 (being bad) and 10 (being amazing) how would you rate True Peak Training? *
12345678910
How likely would you be to recommend True Peak Training to your friends and family? *
Totally recommend itVery likelySomewhat likelySlightly likelyNot at all likely
If you have any additional comments, questions or concerns please let us know below.
By checking the box below you are giving your cancellation notice for a a) a month to month or non commitment agreement or b) a 6 or 12 month agreement. You are also giving True Peak Training the authorization to collect and/or charge your account any membership/cancellation fees that are attributed to this cancellation or will be due with the submission of this cancellation and that they will be paid within the next 7 days. If the payments are not paid within 7 days your account will accrue a late fee of $10 for each week not paid. Those fees are & will be your final payment once paid. You are also aware of the agreement you signed and cancellation fees associated with it. If you are on month to month or non commitment agreement you may at any point in that 30 days cancel this cancellation notice and remain a member on your current membership rate and may do so by messaging billing@traintruepeak.com. If you decide after your account is cancelled that you would like to return as a member you will be subject to the current membership dues and are not entitled to your previous rate.